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A collaboration platform for video meetings, phone, contact center, and events.

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About Zoom

The company, in brief.

What they do

Zoom builds a collaboration platform for companies. Its products include Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. Workvivo, an employee experience platform, is part of Zoom. Common Room, an AI platform that brings buyer signals into one view, also hires on this board.

What they value

  • Care for customers, teammates, the company, the community, and yourself.
  • Respect, responsiveness, reliability, empathy, and professionalism.
  • Exceed expectations and anticipate needs.
  • Be knowledgeable, follow up, and stay flexible.
  • Keep employees happy, so that they deliver happiness to customers.

Where they hire

Most of the 97 Postings are in the United States: San Jose, Seattle, Denver, New York, and remote. Others are in Tokyo, Ireland, London, India, Singapore, Amsterdam, Malaysia, and Saudi Arabia. About a third are remote. Each Posting says if it is hybrid, remote, or in person. Most San Jose and Seattle Postings say that no immigration sponsorship is available.

Teams and roles

  • Sales: the largest group. Account executives for small (SMB), mid-market, and enterprise customers, sales specialists, channel managers, and business development representatives, many in Tokyo.
  • Engineering: software, AI, machine learning, audio, SDK (developer kit), DevOps, and site reliability engineers, mostly in San Jose and Seattle.
  • Customer services: premier support managers, technical support engineers, technical account managers, and onboarding specialists.
  • Marketing: growth, search (SEO), field, partner, and lifecycle marketing, including roles for Workvivo.
  • Also information technology, product management, and people experience.

What they look for

About a fifth of Postings ask for a bachelor's degree or equivalent experience. Senior roles ask for 5 to 8+ years. Sales roles ask for a record of meeting sales targets, and experience selling SaaS (software sold as an online service) or UCaaS (calling, meetings, and chat sold as an online service) helps. Japan sales roles ask for business-level Japanese. Support roles ask for network troubleshooting and experience with video conferencing platforms. A data engineering role asks for Python, Java, or Scala, and a machine learning role asks for Python or C++, PyTorch, and agentic AI work (AI that takes steps on its own). Several Postings ask for hands-on use of AI tools. Nearly every Posting says interviews can be recorded with BrightHire, an interview tool.

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