Xendit jobs, judged for you, free

What they do

Xendit provides payment infrastructure across Southeast Asia, and it is expanding to Greater China and Latin America. It processes payments, pays out payroll and loans, and helps to prevent fraud, through APIs and applications. Moses Lo founded it in 2015. It has more than 600 employees and processes more than 500 million transactions a year.

What they value

• Be Golden: treat others as you want them to treat you.
• Honey Badger: be tenacious and intelligent, and outmaneuver larger competitors as one team.
• Customers First: understand the needs of customers and do more than they expect.
• Grow: keep learning, because personal growth drives the success of the company.
• Be Trustworthy: build trust, so that people work together better.

Where they hire

Postings name Jakarta most often (11), then Singapore (10). Kuala Lumpur, Hong Kong, and Manila have 6 each, and Bangkok has 5. One Posting each names Taipei, Bali, India, Australia, and the United States. The United States role is remote, and the revenue operations roles offer remote or hybrid work. No Posting mentions visa sponsorship.

Teams and roles

The board has 28 Postings. Most are in sales and customer operations, and none is a software engineer role.

• Growth: 10 Postings. These are account managers, two solutions engineers, a market expansion lead, and four Salesforce administrator roles in revenue operations.
• Customer Operations: 9 Postings. These are merchant support, merchant operations analysts who review KYC (know your customer) profiles, customer success managers, an implementations manager, and a reconciliations associate.
• Product and Design: 5 Postings. These are product managers for developer experience and for risk products, a senior product designer who owns the design system, a UX designer, and a UX researcher.
• Engineering: one Posting, an analyst for IT governance, risk, and compliance.
• Global Compliance, Finance, and Marketing: one Posting each. These are a regulatory compliance and AML (anti-money laundering) manager in Kuala Lumpur, a Treasury Manager, and a Global Head of Communications.

What they look for

Most Postings ask for experience in payments, fintech, or financial services. Many roles serve one market and ask for its language with English. The Greater China roles ask for Mandarin, the Thai operations role asks for Thai, and one Jakarta account role asks for Bahasa Indonesia.

Sales and solutions Postings ask for a builder mentality, which they describe as hands-on work in new and unclear situations. They also ask for curiosity and for decisions that rest on data. Solutions engineers must understand APIs, webhooks, and SDKs, and must present to technical leaders at client companies.

Product and design Postings ask for decisions that rest on research findings, and they say that the team values direct critique. The developer experience product manager must read API documents and discuss schemas with engineers.

Compliance Postings name the regulators and standards that a candidate must know, such as Bank Indonesia, Bank Negara Malaysia, PCI-DSS, and ISO 27001. Support and operations Postings accept new graduates, ask for a degree, and ask for detail-oriented work under pressure. The merchant support role in Kuala Lumpur and Taipei works shifts that include nights and weekends.