WebEngage jobs, judged for you, free

What they do

WebEngage makes a platform that helps brands keep their customers. It joins a customer data platform with analytics, segments, and campaigns over channels such as email, mobile push, SMS, and WhatsApp. BLACK is its AI layer. WebEngage started in 2011. It says that it serves more than 900 brands.

What they value

• Engineering craftsmanship over hollow sales pitches.
• A focus on customer success and value delivery.
• Transparency: monthly and quarterly town halls show goals across the company.
• An inclusive, relaxed, and creative work culture.
• Autonomy, open communication, and work-life balance.
• Learning, with good tools and mentorship.

Where they hire

Of 27 Postings, 20 name the Mumbai head office, nine name Gurgaon, and six name Bangalore. Some name more than one office. Others are in Riyadh, Dubai, Jakarta, Colombia, and Brazil. Three Postings are remote: one in Brazil, one for Latin America, and one in the Gulf region. No Posting mentions visa sponsorship or the right to work.

Teams and roles

The board has 12 Postings in customer success and onboarding, 10 in sales, two in marketing, two in channel partnerships, and one in engineering.

• Customer success and onboarding: customer success managers, growth and retention consultants, a solution consultant for banking and insurance clients, a campaign operations specialist in Brazil, and two interns.
• Sales: sales development representatives for India, Saudi Arabia, and South Africa, account and sales managers, a pre-sales consultant, and an operations and collections coordinator for the Middle East and Africa.
• Marketing: a senior content and email marketing manager and a performance marketer.
• Channel partnerships: a partner manager for international markets and a sales and partner manager for Latin America.
• Engineering: a DevOps engineer for Linux cloud infrastructure, in Gurgaon or Mumbai.

The business data analyst intern works with the Founder's Office on revenue reports.

What they look for

Twenty Postings name SaaS work, most often B2B SaaS experience. Nineteen ask for strong communication skills. Most Postings ask for between one and nine years of experience. Six ask for use or knowledge of AI tools, such as ChatGPT, Claude, or Gemini. The two customer success manager Postings ask for an AI automation that you built and can show. Seven sales Postings name CRM tools such as Salesforce or HubSpot. Eight prefer an MBA or count it as a plus. Five regional Postings need Arabic, Spanish, Portuguese, or Bahasa. Three customer success and onboarding Postings ask for working knowledge of HTML, JavaScript, and APIs.