Weave jobs, judged for you, free

What they do

Weave makes a communication platform for small businesses, mostly healthcare practices. The platform puts phone calls, text messages, email, appointment reminders, online scheduling, reviews, and payments in one place. AI tools answer calls and texts and write call summaries. More than 30,000 healthcare practices use it to talk to their patients.

What they value

• Stay hungry: push yourself, and do not accept the status quo.
• Care more, for each other and for customers.
• Think creatively: a good idea can come from anyone.
• Do the right thing, in your work and in your ethics.
• The customer is everything: do all work in service of customers.
• People first: treat customers and employees as well as you can.

Where they hire

Postings name the headquarters in Lehi, Utah, remote work in the United States, and remote work in India. Sales and customer success roles are hybrid in Lehi, often Monday to Wednesday in the office. Most engineering roles are remote. Some India roles work United States hours. No Posting mentions visa sponsorship.

Teams and roles

Weave opened a second headquarters in Noida, India, in 2021. Engineering teams are cross-functional: a product manager works with back-end and front-end engineers. The Technology department has 11 of the 26 Postings.

• Technology: front-end engineers who use TypeScript and React, principal engineers for messaging and applications, a site reliability engineer, and a platform engineer for data infrastructure.
• Machine learning: engineers from mid level to principal who build generative AI for voice and speech, in the United States and in India.
• Revenue: sales development representatives and account executives who sell to small businesses with 1 to 9 locations.
• Customer support and customer success: billing support, technical support, and customer success managers.
• Product management and product design, including a product manager for payments.
• Marketing, revenue operations, partnerships, recruiting, and HR roles.

Sales development representatives work in the office full time for the first 90 days. Training for support roles is on site in Lehi. No Posting gives a pay range.

What they look for

Most Postings ask for a set number of years of experience. Front-end roles ask for 4 or more years with TypeScript or JavaScript and a framework such as React. Machine learning roles ask for 5 or more years with a back-end language such as Go, Java, or Python. The site reliability role asks for a cloud platform, Kubernetes, and Terraform. Sales roles ask for a record of meeting quota, and many name Salesforce. Support roles ask for 1 year of customer support experience and a strong phone presence. The sales development role asks for no earlier sales experience. Sales, customer success, and product Postings prefer experience with healthcare customers. Every Posting makes the job conditional on a background check.