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A Singapore digital bank backed by Standard Chartered and FairPrice Group.

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About Trust Bank

The company, in brief.

What they do

Trust Bank is a digital bank in Singapore. Standard Chartered and FairPrice Group, a grocery retailer, own it together. It launched in September 2022 and serves over one million customers. It offers a savings account, credit cards, loans, insurance, and investing in stocks and mutual funds. It calls itself the fourth largest retail bank in Singapore by customers.

What they value

  • Do it for smiles: be customer-obsessed, in collaborative and happy teams.
  • 10x better: be ambitious and keep exploring new ways to delight customers.
  • Genius together: respect one another and keep an open mind.
  • Build to sustain: build for the long term, for customers, the organisation, and the environment.
  • Fair Dealing: treat customers fairly in every decision.
  • Come as you are: hire on skills and experience, with structured interviews and diverse hiring panels.

Where they hire

All 13 Postings name Singapore. No Posting is marked remote, and no Posting states a remote or hybrid policy. No Posting mentions visa sponsorship or the right to work. The Invest Operations Analyst Posting prefers experience within Singapore.

Teams and roles

The board has 13 Postings in seven teams. Most are in operations, sales, and finance. Two are in Technology.

  • Operations: five Postings. They are an AML (anti-money laundering) Analyst, a Business Resilience Specialist, a Customer Relations Specialist for complaints, an Invest Operations Analyst, and a Knowledge Management Specialist for the contact centre.
  • Technology: a Senior iOS Engineer, who leads a small team of iOS engineers, and a Senior Data Scientist.
  • Product: a Product Specialist and a Sales Performance Lead, both for bancassurance (insurance sold through a bank).
  • Growth: a Bancassurance Sales Specialist.
  • Customer: a Performance Marketing Lead. This team covers design and marketing.
  • CEO Office: a Strategy Lead, who reports to the Chief Strategy Officer.
  • Finance: a Treasury and Balance Sheet Management Lead.

What they look for

Most Postings ask for or prefer experience in banking or financial services, and several name digital banking or fintech. Knowledge of the rules of MAS (the Monetary Authority of Singapore) repeats across the resilience, treasury, and performance marketing Postings. The bancassurance sales and treasury Postings name CMFAS (Capital Markets and Financial Advisory Services) certifications.

Stakeholder management and clear written and spoken communication appear in almost every Posting. Many Postings ask for people who work well in a fast-paced environment and in cross-functional teams. Two Postings ask for practical experience with Agile or Scrum.

Lead roles ask for long experience: more than 10 years for the treasury, performance marketing, and sales performance roles, and at least 8 years for the bancassurance product role. Analyst and specialist roles ask for less: 1 to 2 years for the AML Analyst and 1 to 3 years for the Knowledge Management Specialist.

The Senior iOS Engineer Posting asks for 8 or more years of software engineering, with 5 or more in iOS and 2 or more leading teams. It names Swift, UIKit, SwiftUI, Combine, and CI/CD pipelines, and prefers experience in banking or other regulated industries. The Senior Data Scientist Posting asks for a Master's degree or PhD in a quantitative field and 7 or more years in data science. It names Python, SQL, AWS SageMaker, and LLM tools such as Claude. Several non-engineering Postings also ask for data skills, such as SQL or advanced Excel.

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