Southwest Airlines jobs, judged for you, free

What they do

Southwest Airlines is an American airline. Its careers site states its purpose as connecting people to what is important in their lives through friendly, reliable, and low-cost air travel. The site says the company is more than 50 years old. It also says Southwest was the first airline to offer a profit sharing plan.

What they value

• The Company Promise, which every posting repeats: a stable work environment with equal opportunity for learning and personal growth.
• Warrior Spirit and a Servant's Heart, the two phrases the careers site uses for how employees are expected to act.
• Working face to face, which postings name as the reason many roles are on site.
• Safety, which the careers site and the safety and inflight postings both put first.
• Sharing the profit, through a profit sharing plan and a 401(k) match.

Where they hire

Of 60 postings, 36 are at the India Office in Telangana and nine are in Dallas, Texas. The rest are single airport jobs in twelve American states. Airport postings state that United States citizenship or current work authorization is required, and that no sponsorship is available now or in the future.

Teams and roles

This board is smaller than the airline, and technology fills most of it. Fifty postings are full time and ten are part time.

• Technology: 37 postings, and 36 of them are at the India Office. Titles include software engineer, cloud DevOps engineer, data engineer, scrum master, product owner, and technology analyst. Several name the marketing technology stack, digital asset management, Redshift, and observability.
• Airport operations: 13 postings, one to an airport, such as Customer Service Agent at Buffalo. These are the roles that meet passengers at the ticket counter, the gate, and the baggage office.
• Business strategy: three postings, including network planning analysts.
• Corporate: single postings across safety, supply chain, human resources, facilities, enterprise risk, and airline operations. One is an Inflight Learning Instructor who trains flight attendants at SWA University.

What they look for

The two kinds of posting ask for different things. Airport postings ask for a friendly attitude, teamwork, and patience, and they state the schedule in detail: four to six weeks of training, then shifts of about 6.5 hours over five days, with early mornings, late nights, weekends, and holidays. They also state that the role sits under a collective bargaining agreement, so pay and schedules come from a union agreement and shifts are bid by seniority. The technology postings ask for named tools and for work inside an Agile team. The Inflight Learning Instructor posting asks you to teach classroom and hands-on courses and to coach flight attendants on emergency procedures. The safety posting asks for analytical and communication skills and for ownership of occupational safety programs across the company.