Skit.ai jobs, judged for you, free

What they do

Skit.ai runs debt collection for lenders, banks, credit unions, fintechs, and debt buyers in the US and Canada. It joins its own software with human collectors. Its AI agents talk to borrowers by voice, text message, email, and chat, and its Large Collection Model plans the strategy. It also runs voice agents for large banks and telcos in India.

What they value

• Strive for excellence: the best possible output, every time.
• Client first: start with the goals of the client.
• Always learning: learn new skills from everything you do.
• Disagree and commit: ideas win, not titles.
• Ownership: small teams with a big scope.

Where they hire

All seven Postings are in India. Six name Bangalore. One also names Gurgaon and Delhi NCR, and one names Mumbai. Every Posting is full time in the office, and none offers remote work. Roles for US clients work night shifts, from 6 PM to 3 AM IST. The Postings say nothing about the right to work or visa sponsorship.

Teams and roles

Client services has three of the seven Postings.

• Client services: a quality analyst who audits agent and bot calls for US collections, a debt collection agent for US accounts, and a collections manager in Mumbai for Indian loan portfolios.
• Delivery: a data analyst who builds dashboards and recovery models, and a project manager who delivers voice bots for clients in India.
• Technology: a lead DevOps engineer who runs the voice agent platform across AWS, GCP, and Azure, with GPUs for speech and language models.
• Marketing: a growth marketing manager who finds buyers in the US and Canada.

What they look for

Experience asked for goes from 1 to 4 years to 8 or more years. Four Postings ask for strong communication skills, and two of them name English. The three collections roles ask for knowledge of collection rules: FDCPA and other US rules, or RBI rules in India. Four roles work shifts that cover US business hours. Several roles prefer experience in collections, lending, or fintech. The DevOps role asks for Terraform, Kubernetes, more than one cloud, and real-time audio systems.