ShopBack jobs, judged for you, free

What they do

ShopBack runs a shopping rewards platform. Members get cash back when they shop online or in stores through its app. It has over 20 million active members in 13 markets, including Germany and the United States, and more than 20,000 merchant partners. With ShopBack Pay, members also earn cash back when they pay. ShopBack started in Singapore in 2014.

What they value

• Agency: take ownership and act without waiting for permission.
• Judgement: make high-impact calls with incomplete information.
• Learning velocity: pick up new skills fast and drop old habits.
• Tenacity: stay calm under pressure and push through hard problems.
• AI fluency in every role, not only engineering.
• A candid and open culture where feedback is valued.

Where they hire

Most roles are in Singapore and Shenzhen. Others are in Kuala Lumpur, the US, Hong Kong, Taipei, and Ho Chi Minh City. Most US roles are in Austin, Texas, and several offer relocation support. Two US intern roles are remote. Most other roles are on site, and six are hybrid. No posting mentions visa sponsorship.

Teams and roles

Marketing is the largest group, with 27 roles: performance marketing, CRM, content, and brand. Merchants has 20 roles: business development and key account managers in the US, Hong Kong, Taipei, and Singapore. Engineering has 17 roles. Nine of them are in Shenzhen, and most others are internships.

• Engineering in Shenzhen: backend, fullstack, and test engineers, and machine learning engineers for recommendations and personalization. Two backend roles build the ShopBack Travel platform for flight and hotel search.
• Product: AI-native product leads in Singapore and Shenzhen. They build AI agents, search, and new data and advertising products.
• ShopBack Pay: commercial and business development roles in Singapore and Hong Kong, and a finance role in Kuala Lumpur.
• Early careers: 11 internships, and a 24-month Management Associate Program in Singapore and Bangkok.

Engineers use TypeScript and Node.js, Postgres, Kafka, and Kubernetes on AWS.

What they look for

Most postings ask for hands-on use of AI tools in daily work. The Singapore software engineer role asks for proof that you built something with AI. It names Claude Code, Codex, and MCP. MCP (Model Context Protocol) lets AI agents call outside tools. The role is open to fresh graduates.

Senior engineering roles in Shenzhen ask for seven or more years with consumer web apps or distributed backend systems. They prefer Node.js and AWS. The travel roles prefer travel industry experience. Machine learning roles ask for Python and PyTorch, and two to six or more years of industry experience. The test role asks for Selenium, Appium, and CI/CD.

Marketing and CRM roles ask for five or more years, and for tools such as Braze or Meta and Google Ads. Business development roles ask for three or more years, and a record of closing deals with merchants. The Taipei role asks for Chinese and English.