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Customer relationship management software, now built around AI agents.

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About Salesforce

The company, in brief.

What they do

Salesforce sells customer relationship management software. Its postings call the company the number one AI CRM and name Agentforce, Data Cloud, Marketing Cloud, Commerce Cloud, MuleSoft, Tableau, and Slack. The company website says Salesforce started in 1999.

What they value

  • Trust.
  • Customer success.
  • Innovation.
  • Equality.
  • Sustainability.

Where they hire

San Francisco holds the most open roles. Salesforce also hires in Madrid, Hyderabad, Bellevue, Atlanta, Indianapolis, Dublin, Tokyo, London, Dubai, Mexico City, and Montreal. Four of the twenty postings read are remote, and every one is marked Office Flexible. One role asks for a United States citizen.

Teams and roles

Customer facing work and engineering share the board about evenly.

  • Software engineering: backend and distributed systems at the SMTS and PMTS levels, Java backend engineers, cloud platform engineers, cloud security engineers, data engineers who use Python and SQL, and a member of technical staff for machine learning and agent security.
  • Customer success: success guides for Slack, success architects for Data Cloud, customer success managers for Marketing Cloud, directors of customer success management, and technical consulting directors.
  • Sales: named account executives, commercial account executives, and growth business account executives. Many of these roles ask for a language, which includes French, Arabic, Lithuanian, Latvian, Hungarian, Estonian, Ukrainian, and Russian.
  • Design and research: senior vice presidents for research and insights and for experience strategy.
  • Business operations: operations analysts, data analysts, compliance managers for public sector contracts, contracts managers, and finance rotation analysts in Dublin.
  • Early careers: the Futureforce university recruiting program, which runs interns, AI Builder roles for new graduates, and programs and events managers of its own.

What they look for

Salesforce asks engineers to own architecture, design, implementation, and testing, and it asks for code that keeps the platform stable and scalable. The AI Builder roles state two conditions in short sentences: a technical foundation is required, and a builder mindset is not negotiable. Customer success roles ask the candidate to act as coach, project manager, consultant, and product specialist at the same time, and to measure the work by customer satisfaction, product usage, and churn. Sales roles ask for the named market and for the language of that market. Salesforce states one application rule at the top of every posting: apply for at most three roles in twelve months, so that you do not duplicate effort. The postings do not describe the interview steps.

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