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An on-demand delivery platform from Hong Kong serving Asia and Brazil.

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About Lalamove

The company, in brief.

What they do

Lalamove connects customers who need something delivered with drivers who can carry it. Postings say the company started in 2013, reached unicorn status in 2018, and has more than 1,600 employees across Southeast Asia and Latin America. Its stated vision is to bring communities closer and make city life easier. The company is based in Hong Kong.

What they value

  • Passion for serving local communities, and for small businesses and driver partners.
  • Execution and grit, which postings define as never giving up.
  • Humility, which postings define as learning from others and never stopping improvement.
  • A "glocal" approach, meaning global technology run by local city teams.
  • Being close to the city you serve, because most teams are named after a place.

Where they hire

Of 172 postings, Hong Kong holds 47, the largest single place. Parañaque in Metro Manila holds 16, Taipei 14, São Paulo 13, and Singapore nine. Mexico City holds seven, and London, Kuala Lumpur, and Istanbul six each. Bangkok and Jakarta hold five each, Rio de Janeiro and Berlin four each. One posting is remote. Postings also appear in Dhaka.

Teams and roles

The board is organised by city, which tells you how the company runs.

  • City teams: 113 postings, about two thirds of the board. These are named for the market: the Philippines holds 20, Brazil 17, Taipei 14, Malaysia 11, Singapore eight, London six, Thailand five, Indonesia five, Mexico five, and Germany four.
  • Platform growth and analytics: 20 postings, the largest central team.
  • Finance: six postings. Marketing holds five.
  • Business intelligence and research: five postings.
  • Driver operations: four postings, plus three in driver service management. These onboard and support the delivery partners.
  • Engineering and product: four postings each.
  • Legal and corporate affairs: four and two postings.
  • Contracts: 135 postings are full time, 17 are full time on site in Brazil, nine are contracts, seven are part time, and two are internships.

What they look for

Every posting opens with the same statement of the three values, so a candidate is expected to speak to passion, execution and grit, and humility. Operations postings are close to the street: the driver operations associate posting in Kuala Lumpur covers fleet onboarding and is offered as a six-month contract, so it suits someone who wants to enter the business rather than someone with a long record. Customer lifecycle and account roles sit inside a city team and ask you to grow the users and drivers in that one market. The central teams, such as platform growth and analytics and business intelligence, are the analytical half of the board and are much smaller than the city teams.

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