incident.io jobs, judged for you, free

What they do

incident.io builds an AI software reliability platform. Engineering, product, and support teams use it for on-call, incident response, investigations, and status pages. The founders started it in 2021. Netflix, Etsy, and more than 2,000 companies use it. It raised $96 million from Index Ventures, Insight Partners, and Point Nine.

What they value

• Move fast, and do not waste time on unnecessary process.
• Everyone owns their patch and pulls their weight.
• Put in the time and the magic that most places skip.
• Care about pace and pragmatism.
• Make the product feel intuitive and a little bit magical.
• Hire smart and kind people, and protect life outside work.

Where they hire

All Postings are in San Francisco, London, or New York. The board marks 18 roles as open to remote work. It lists 16 roles as hybrid and the two Cloud Security Engineer roles as remote. No Posting mentions the right to work or visa sponsorship.

Teams and roles

The team has more than 200 people across the UK and the US. Almost half of the open roles are in sales.

• Sales: business development representatives, commercial, enterprise, and strategic account executives, expansion account managers, and channel partner sales. US pay is from $70,000 to $200,000 plus commission.
• Customer success: commercial and enterprise customer success managers, team managers, and a VP of Customer Success.
• Product Development in London: product engineers who work in Go, TypeScript, and React, from £110,000 to £200,000. It also runs an internship, placements, and a graduate role at £65,000 to £85,000.
• Security and platform: cloud security engineers in London and New York, and a platform engineer in London.
• Solutions and support: solutions engineers and a technical support engineer.
• Marketing: a product marketing manager and a brand designer.

Most roles offer equity. Nearly every Posting gives an unlimited AI budget, and benefits include the first Friday of every month off.

What they look for

Many Postings want people who can talk with technical buyers, such as engineering and on-call teams. Many ask for comfort with ambiguity and half-built process. Sales Postings ask for growth-stage startup experience, outbound selling, and a record against targets. Many Postings expect you to use AI in your daily work. Engineering Postings care more about how you think than which stack you know, and ask for clear communication and product opinions.