Headway jobs, judged for you, free

What they do

Headway helps therapists and psychiatric providers accept insurance. It does the credentialing, claims, and billing work for them, and it makes software to run a practice. Patients use Headway to find care that their insurance covers. More than 75,000 providers in all 50 states use it. Headway is a Series D company based in New York City.

What they value

• Headway owner: put the success of the company first, and close the loop.
• Better, Faster, Fewer: move fast and focus on the vital few things.
• Strong Belief, Weakly Held: state a strong belief, test it, and change it quickly.
• Relationship-obsessed: put providers, insurers, and patients first, and help teammates.
• Feedback uplifts every level (FUEL): give direct feedback on work and growth.
• An "Olympic" standard of performance, with rest taken seriously.

Where they hire

All Postings are in the United States, and most are remote. Hybrid roles list New York City, San Francisco, and Seattle. Some New York roles need two days a week in the office. Some staff engineering roles need people in those three regions but have no office requirement. Postings do not say if Headway sponsors visas. Headway uses E-Verify.

Teams and roles

Engineering, product management, and product design have the most roles.

• Engineering: engineers and engineering managers for provider tools, payer and insurance systems, billing, growth, ranking, and infrastructure. The stack is TypeScript, Python, React, FastAPI, Postgres, AWS, Temporal, and Kafka.
• Product management: staff and principal PMs for AI, pricing, ranking, payer data, and provider activation.
• Product design: senior and staff designers who prototype with AI tools such as Claude Code and Cursor.
• Data: data engineering, data infrastructure, and data science.
• Provider network: licensed therapists, counselors, social workers, psychologists, nurse practitioners, and psychiatrists. These Postings are for providers who run their own practice through Headway. They set their own hours and see patients in person or by telehealth.

Other roles cover payer partnerships, revenue operations, sales, clinical work, finance, legal, people, recruiting, and marketing.

What they look for

Most roles ask for years of experience in the field, often five or more. Many Postings ask for people who work well with ambiguity and work across teams. Many roles ask people to use AI tools in their daily work. Provider network roles need a license, an NPI number, and malpractice insurance. Engineering manager and staff engineer interviews include an AI coding round. In this round, you solve problems with AI tools.