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Payroll, benefits, 401(k), and HR software for small businesses.

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About Gusto

The company, in brief.

What they do

Gusto handles payroll, health insurance, 401(k) retirement plans, and HR (people admin) for small businesses, so owners can focus on their work. It supports more than 500,000 US small businesses. It also runs a PEO (a service that co-employs a company's staff to give it benefits) and money services such as Gusto Wallet. Symmetry, a subsidiary, is based in Scottsdale.

What they value

  • Grow the small business economy.
  • Hire people from a wide variety of backgrounds, because it makes the company stronger.
  • Use AI as a fundamental part of the work, and grow fluency with it.
  • Move fast: ship narrow slices that give customers value early.
  • Be boundaryless builders, where the lines between roles are blurred.
  • Hold a high bar and support one another.

Where they hire

Nearly all of the 97 Postings are hybrid in the United States: San Francisco, Denver, New York, Scottsdale, Atlanta, and Phoenix. People near an office work there about 2 to 3 days a week. A few roles also allow remote work from Toronto or Chicago, and two list only the United States. No Posting mentions visa sponsorship.

Teams and roles

  • Engineering: the largest group, 29 Postings, mostly staff and senior staff software engineers. Teams include payments, tax, benefits, retirement, pricing, AI platforms, and iOS.
  • Customer experience: support specialists for health insurance and retirement, payment operations, and workforce planning.
  • Sales: PEO account executives, business development, and expansion roles.
  • Design: staff product designers and design managers for banking, payroll, and HR.
  • Also product management, data, security, people, marketing, and finance.

What they look for

Senior engineering roles ask for 7 to 8+ years, test-driven work (writing tests before code), and distributed systems (software that runs across many machines). Ruby on Rails, TypeScript, and React are a bonus, since Gusto runs one of the largest Rails and React applications. Design roles ask for 6+ years in B2B SaaS (online software sold to businesses) and experience with AI features shipped to users. A data science role asks for SQL, Python, and causal inference (finding what causes a change). Support roles ask for 2+ years in a call center or customer-facing role. Every Posting expects people to use AI in their role, and interviews assess it.

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