FWD Group jobs, judged for you, free

What they do

FWD Group is a life and health insurance business in 10 markets in Asia. It serves over 40 million customers, a count that includes BRI Life in Indonesia. It started in 2013 in Hong Kong, Macau, and Thailand. It sells through agents and bank partners. It is listed on the Hong Kong Stock Exchange under the stock code 1828.

What they value

• Proactive: perform with passion, act swiftly, and think ahead.
• Innovative: dare to be different, and want to make things better.
• Committed: succeed together, and deliver on promises.
• Caring: everyone matters, and customers come first.
• Open: do the right thing, share knowledge, and accept new ways of working.
• Equal opportunity, which the Hong Kong Postings state for the hiring process.

Where they hire

Of 204 Postings, Hong Kong holds 84, Malaysia 33, the Philippines 22, Japan 21, Thailand 18, and Singapore 15. Indonesia, Vietnam, China, Cambodia, Macau, and Dubai hold the rest. Every Posting names an office, and none offers remote work. No Posting mentions visa sponsorship or the right to work.

Teams and roles

The board has 204 Postings. Of these, 183 are permanent and 16 are internships. About 20 Postings, all in Japan, are written in Japanese.

• Actuarial and finance: 18 actuarial Postings, the largest group, with IFRS 17 (the accounting standard for insurance contracts) reporting, pricing, and valuation roles.
• Investment: 16 Postings, plus investment accounting and operations roles in Kuala Lumpur.
• Distribution: 15 Postings in agency development and 10 in bancassurance (insurance sold through banks), plus agency support, sales management, and high net worth business roles.
• Technology: 12 Postings in IT management and 5 in IT development, plus infrastructure, service operations, and security. Roles cover cloud engineering, DevOps, full stack development, system analysis, and testing.
• Digital and data: 8 Postings in digital commerce and 4 in innovation, with digital product managers, a UX/UI lead for the Omne by FWD app, a GenAI delivery director, and a data science director.
• Risk and control: 9 Postings in compliance, plus risk management, internal audit, and legal.
• Operations: underwriting and new business, claims, policy administration, and customer service.

What they look for

About half of the Postings ask for a degree. Most ask for experience in life insurance or financial services, from 2 years for analysts to 10 years or more for senior managers and directors. Actuarial Postings ask for progress in the exams of an actuarial body, or a fellowship for senior roles. Compliance and risk Postings ask for knowledge of the local regulator, such as Bank Negara Malaysia.

Technology Postings name AWS and Azure most often, and many ask for Agile delivery experience. The cloud Postings ask for automation with Terraform and CI/CD. The full stack Posting asks for React Native and RESTful web services. Several technology Postings ask for experience with AI coding tools such as GitHub Copilot or Claude Code.

Hong Kong Postings often ask for Cantonese or Mandarin with English. The Hong Kong Postings offer a 5-day work week and 20 to 22 days of annual leave.