Dovetail jobs, judged for you, free

What they do

Dovetail makes a customer intelligence platform. It collects feedback from sales calls, support tickets, surveys, and research interviews into one layer that AI reads. Teams use it to ask questions, find trends, and share findings. It connects to tools such as Claude and Slack through MCP. Dovetail started in 2017 and has more than 100 people.

What they value

• Put the customer first.
• Stay humble.
• Do the thing: move fast and follow through.
• If we do it, we nail it.
• Be open by default.

Where they hire

Of 10 Postings, six are in Sydney and four are remote in the US. Sydney roles work from the Surry Hills office four days a week. US roles accept only people who live in California, Texas, Michigan, Massachusetts, New Jersey, Arizona, New York, or Florida. No Posting mentions visa sponsorship or right to work.

Teams and roles

Marketing has 5 of the 10 Postings.

• Marketing: a growth marketer and a demand generation lead, each in both Sydney and the US, and a senior web engineer in Sydney who owns dovetail.com.
• Sales: an enterprise account executive and a sales development representative, both remote in the US.
• Engineering: a security and compliance lead and an IT and cloud support technician, both in Sydney.
• Design: a senior product designer in Sydney.

The sales development role is on a new team, and its Posting names a path to account executive in 12 to 18 months.

What they look for

Every Posting says that Dovetail expects people to use AI in their daily work already. Seven ask for experience with B2B software, and seven ask people to be comfortable with ambiguity. Five ask for clear communication. The web engineer role asks for five or more years with React and TypeScript. The sales development role asks for one to three years of sales development. The hiring steps are a recruiter call, a technical interview, a values interview, and a final interview with two senior leaders.