Dialpad jobs, judged for you, free

What they do

Dialpad is an AI platform for customer experience across voice and digital channels. Its AI agents learn from the best human agents and resolve customer problems in real time. AI agents and people work on one platform with shared context. Teams also use Dialpad to call, message, and meet. Customers include Netflix, Randstad, and Motorola Solutions.

What they value

• Do the right thing: build products and treat each other with honesty, dignity, and respect.
• Delight our users: every feature goes through a rigorous process to delight its users.
• It takes both skill & will: equal parts performance and persistence.
• Innovate continuously: lead with curiosity and keep improving.
• Every voice matters: good ideas come from everywhere, so share and listen.

Where they hire

The US has 28 Postings, with ten in Austin and seven in the Bay Area. Canada has 12. Others are in Bengaluru, Tokyo, London, Sydney, Manila, and Buenos Aires. Most roles are office based, and many are hybrid. Three US roles are remote. Manila sales roles work US hours. Postings do not say if Dialpad sponsors visas.

Teams and roles

Sales has the most roles.

• Sales: account executives from small business to enterprise, client account executives, sales development, channel partners, and AI transformation advisors.
• Sales engineering and services: sales engineers, AI transformation architects, a forward deployed engineer, solutions architects, and project managers.
• Engineering: software engineers for agentic systems, AI and ML inference, platform, integrations, and calling hardware, plus applied scientists. The stack includes Python, Go, Java, Vue, and Google Cloud.
• Quality assurance: QA engineers and software engineers in test, in Canada, India, and Japan.
• Design, legal, and customer success: product designers, corporate counsel, and customer success managers.
• Dialership: an unpaid, virtual learning program from June to August 2027.

What they look for

Every Posting looks for people who are scrappy, curious, optimistic, persistent, and empathetic. Sales roles ask for one to ten years of sales experience, often with Salesforce. Many sales roles prefer experience with UCaaS or CCaaS, which are cloud phone and contact center services. Engineering roles ask for Python, and many use Google Cloud. Several roles ask people to use AI tools such as Claude, Cursor, or Copilot. Postings invite people to apply even if they do not meet every requirement.