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A food, grocery, and retail delivery marketplace, now part of DoorDash.

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About Deliveroo

The company, in brief.

What they do

Deliveroo delivers food, groceries, and retail goods from restaurants and shops to consumers, through riders. It started in 2013. It works in over 800 locations across 12 countries, with more than 180,000 riders and nearly 200,000 restaurants and shops. It has over 4,000 staff. Postings say that Deliveroo is now part of DoorDash, and works with DoorDash and Wolt.

What they value

  • Customer obsessed: work backwards from the ideal customer experience.
  • Bias toward action: act by default, and solve the problem faster.
  • Truth seek: look for evidence against your own hypothesis.
  • 1% better every day: small improvements add up over time.
  • One team, one fight: the company comes before your team, and your team before yourself.
  • Debate and commit: the best idea wins, then everyone supports the decision.

Where they hire

Of 204 Postings, 131 name the United Kingdom, and 102 of those name London. Italy has 22, the United Arab Emirates 16, France 14, and India 5. Most office roles are hybrid, with 3 office days a week. Two French roles are remote. No Posting mentions visa sponsorship. Nine sales Postings ask for the right to work in the UK.

Teams and roles

The board has 204 Postings. About half are sales and account management roles.

  • Commercial: about 100 Postings. These are field sales and business development roles for UK regions, Italian cities, France, and the UAE. They also include account managers, the SMB (small and medium business) sales hub in Manchester, and Deliveroo for Work, the service for corporate customers.
  • Engineering: about 30 Postings, almost all in London, with some in Hyderabad. They cover backend, full-stack, Android, iOS, machine learning, data platform, infrastructure, fraud, and security. The levels go from new graduate to staff.
  • Product, design, and data: about 20 Postings. They include product managers for retail, ads, delivery, and finance systems, three staff product designers, data scientists, and analytics engineers.
  • Marketing and communications: about 20 Postings in London, Paris, Milan, Dubai, and Brussels.
  • Operations: about 17 Postings in customer care, rider onboarding, fraud strategy, and delivery operations.
  • Finance, people, and legal: about 20 Postings in financial reporting, procurement, payroll, recruitment, and legal.

What they look for

Sales Postings ask for a record of new business, negotiation skills, and the ability to work alone on the road. Field roles in the UK ask for a UK driving licence and access to a vehicle. Many commercial roles serve one market and ask for its language: French, Italian, Dutch, or Mandarin. Most Postings for France are in French. Four Postings in the UAE and Kuwait are for nationals of those countries.

Backend engineering Postings name Go, Ruby on Rails, Python, Scala, and Rust. They ask for experience with relational and NoSQL databases, and with web systems at scale. Senior engineers mentor others and take part in interviews. One engineering Posting asks you to use AI tools each day and to judge their output.

Product and design Postings ask for work on ambiguous problems from idea to launch, and for decisions that rest on data and experiments. Data science Postings ask for Python or R, and SQL. The Finance Manager Posting asks for an ACA or ACCA accounting qualification.

Many Postings say that the interview has 3 or 4 stages.

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