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What they do

Backbase makes the Banking OS, a software platform for banks. Banks use it to run their digital banking channels and to put AI agents to work for customers and employees. More than 120 banks use it, and 75 million people use those banks' products each day. Backbase started in Amsterdam in 2003 and is still led by its founder.

What they value

• Put customers first: every decision starts with customer impact.
• Start with the why: understand the problem before you solve it.
• Collaborate as one: work across teams, without silos.
• Keep it simple: clear priorities and no unnecessary complexity.
• Bias for action: decide with 80% of the information, and learn as you go.
• Raise the bar and tell it like it is: set high standards, and speak up with honesty and respect.

Where they hire

Half the Postings are in Hyderabad and Krakow. Others name Amsterdam, Madrid, Mexico City, Guadalajara, Atlanta, Toronto, London, Ho Chi Minh City, Lebanon, and other cities. The board marks no Posting remote. Krakow and Guadalajara Postings are hybrid, with two days a week in the office. No Posting mentions visa sponsorship.

Teams and roles

Backbase has 17 offices. The 68 Postings sit mostly in three departments: Product and Platform has 26, Services has 18, and Sales has 10.

• Product and Platform: AI applied software engineers who work across the front end and back end, Android and iOS engineers, platform engineers, test engineers, and engineering team leads.
• Agentic Platform: AI engineers, platform engineers, product managers, and a partnerships manager for the AI agent products.
• Services: business analysts, solution architects, project managers, delivery directors, and engineers who implement the platform at banks.
• Sales: account executives and customer success directors in the Americas, Europe, the Middle East, and Asia Pacific.
• One Support: system engineers, technical managers, and a cloud security engineer.
• Marketing, HR, and recruitment roles in Amsterdam.

The Krakow Postings list an annual bonus, a €1,000 yearly budget for self-development, and private healthcare. No Posting gives a pay range.

What they look for

Most Postings ask for a set number of years of experience, often 5 or more or 7 or more. Senior engineering Postings ask for Java and Spring on the back end and Angular and TypeScript on the front end. Mobile Postings ask for Kotlin or Swift. Platform and system engineer Postings ask for CI/CD tools, a cloud platform such as Azure or AWS, and Kubernetes. Many Postings ask you to use AI tools in your daily work. Many ask for excellent English. Most Postings mention banking, and engineering Postings call banking or fintech experience an advantage. Services roles work with bank customers directly and lead workshops.