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A Hong Kong life insurer that works in 18 markets.

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About AIA

The company, in brief.

What they do

AIA is a life insurer with over a century of work in Asia. It works in 18 markets and has over 44 million individual policies. Its head office is in Hong Kong, and AIA Group Limited is listed on the Stock Exchange of Hong Kong. Its stated purpose is to help people live Healthier, Longer, Better Lives.

What they value

  • Believing in better: be the best you can at work and in life, and get better every day.
  • Ambition and innovation, which the careers page says turn belief into action.
  • Serving customers better. Postings ask for a customer first mindset.
  • Wellbeing: the Wellbeing@AIA program asks people to think well, feel well, plan well, and live well.
  • Diversity of its people.
  • A long-term focus and a more sustainable future.

Where they hire

Of 1,010 Postings, the Philippines holds 230, Malaysia 206, China 153, Hong Kong 127, and Singapore 79. The others are in Sri Lanka, Myanmar, Vietnam, Thailand, Indonesia, Korea, Australia, Cambodia, and New Zealand. The board marks no Posting as remote. The Postings read say nothing about visa sponsorship or the right to work.

Teams and roles

The board has 1,010 Postings. The board sorts them by job function.

  • Information technology: 189 Postings, the largest group, plus 25 in data analytics. Titles include cloud engineers, software engineers, solution and enterprise architects, data engineers, GenAI engineers, and UI/UX designers. Many are at AIA Digital+, which Postings call a technology, digital, and analytics hub, in Kuala Lumpur and in China.
  • Distribution: 144 Postings in sales and 68 in support. These serve the agents and partners who sell AIA policies.
  • Clinic: 76 Postings. Many are at MediCard, a health maintenance organization in the Philippines, for nurses, therapists, and patient care officers.
  • Insurance work: 44 Postings in actuarial, 29 in claims, 17 in product development, and 10 in underwriting.
  • Corporate functions: 42 Postings in marketing, 39 in finance, 36 in human resources, 33 in compliance, 24 in investment, plus audit, risk, and legal.
  • Operations and customer service: 44 and 33 Postings.

There are 37 internships and 43 fixed-term contracts. About one Posting in eleven is written in Chinese, all of them in mainland China.

What they look for

Most Postings ask for a bachelor's degree in a related field and a stated number of years of experience. A technical business analyst role asks for 5 years, a senior legal counsel role asks for 6 years after qualification, and an associate director of data science role asks for 10 or more.

Technology and data roles ask for Python and SQL. AI roles ask for hands-on work with large language models (LLMs), retrieval-augmented generation (RAG), and AI agents. The data science leader must take AI products from prototype to production and work with security, risk, and compliance teams.

About half of the Postings read ask for work with stakeholders (the people in other teams who depend on the work). Compliance and strategy roles prefer experience in insurance or financial services. Some Hong Kong Postings say that you must get the relevant licence if the job involves regulated activities.

Language needs follow the market. Postings ask for written and spoken English. A Hong Kong role also asks for Chinese, both Cantonese and Putonghua. A Malaysia role names Bahasa Malaysia and Mandarin as an advantage. Clinic roles ask for a nursing degree or a related medical course.

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