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What they do

100ms builds AI agents for patient access in U.S. healthcare. The agents check insurance benefits, estimate costs, and file prior authorizations for specialty practices. Practices pay nothing for the service. The founders built video systems for Facebook Live and Disney+ Hotstar. They first made 100ms.live, a live video API for developers.

What they value

• Put the patient first: no patient should wait weeks for treatment.
• Be engineering-first.
• Take high ownership of hard problems.
• Work together in the office.
• Learn fast in a small startup team.

Where they hire

All nine Postings are in Bengaluru, India. Three Postings say that 100ms values time in the office. One says staff work from the office at least three days a week. Two roles need some overlap with U.S. working hours. The sales role works U.S. hours. No Posting mentions visa sponsorship.

Teams and roles

• Engineering: an AI engineer, a senior product engineer, a software architect, and a security engineer. All work on the AI agents.
• Product: one product manager for the AI agents.
• Operations: a benefit verification specialist, who checks U.S. insurance coverage for patients.
• Sales: a sales development representative who calls U.S. healthcare providers.
• People: a senior HR executive and an HR intern.

The AI engineer builds evaluations and datasets for LLM agents, and tunes voice agents. The architect plans the platform for the next three years.

What they look for

Seven Postings name a range of years, from 1 to 10+. The AI engineer writes Python or JavaScript. The product engineer uses Python, Django, and FastAPI, and the architect uses Python or Go. The AI engineer needs hands-on work with LLMs and evaluations. Seven Postings ask for clear communication or good spoken and written English. The benefit verification specialist needs experience with U.S. health insurance. The HR roles ask for strong Excel or Google Sheets skills.